← RingCentral Ideas

Settings and activity

47 results found

  1. Include "Microphone" and "Speaker" in MOS call card for phone calls

    14 votes
    1 comment  ·  Analytics & Reporting » QOS  ·  Admin →
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    Ildefonso supported this idea  · 

  2. Add The Ability To Send An Email For Answered Calls

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Ildefonso supported this idea  · 

  3. Deleted voicemail tracker

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ildefonso shared this idea  · 

  4. Roles and Permission specific template only

    2 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ildefonso shared this idea  · 

  5. Contact Center bill breakdown be included in the RC MVP bill

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Ildefonso shared this idea  · 

  6. Add Ringer and Audio control settings for RingCentral Contact Center Voice Chrome Extension

    6 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Ildefonso shared this idea  · 

  7. Sync Teams Status with RC Status

    31 votes
    Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  8. Add Yealink 79P to device that can receive page

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  9. Auto Answer Feature Management

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Please add 159 to RingCentral dialing plan so we can dial it directly from the RC App.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  11. Possibility to filter by more criterias when adding members to a qall queue

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    55 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Call Masking for credit card transactions need to be available for mvp plans.

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  14. 911 Alert Routing

    72 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

  15. Bulk Enable Users after Locked out by fail login attempts

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. block incoming caller ID

    43 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Need APIs to expose license usage details for BI reporting

    34 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  18. Audit Trail Enhancements

    208 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

  19. Ability to select what user's can see as an outbound caller ID on their RC application

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Force Logout User from RC App

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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