← RingCentral Ideas

Settings and activity

54 results found

  1. Certain Backticks don't work on RC Unified App

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hannah shared this idea  · 

  2. Way to mark/list specific numbers as Masked

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Hannah shared this idea  · 

  3. RingCentral Meetings Call Me feature to say "Please press option 1 to join the meeting"

    2 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Hannah shared this idea  · 

  4. Voicemail and Voicemail Redirect Reports in Analytics

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Hannah shared this idea  · 

  5. Template for Polling - RC Meetings

    4 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Hannah shared this idea  · 

  6. Create Polls within the RC Meetings App

    4 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Hannah shared this idea  · 

  7. Screen share feature in RC Meetings

    4 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Hannah shared this idea  · 

  8. Spell Check Language Setting on RC App

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hannah shared this idea  · 

  9. User(s) currently taking calls in call queue(s) should be notified for incoming calls

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Hannah shared this idea  · 

  10. Transfer and Add feature in HUD on RC app

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Hannah shared this idea  · 

  11. Enable Short Code Dial Plan

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Hannah shared this idea  · 

  12. Filter Option for Number Inventory in Call Log and Analytics

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Hannah shared this idea  · 

  13. Data that shows time and date of call refusals in Analytics, Performance report

    21 votes
    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Hannah shared this idea  · 

  14. Call Screening on RC Unified App

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hannah shared this idea  · 

  15. Relocate the chat icon or save button - mobile device

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Sort call queue members by name

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  17. Give admins not just the system mailbox the ability to delete disabled users in service web that were deleted in active directory

    11 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Hannah supported this idea  · 

  18. Group Text Messaging

    83 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Auto Answer Feature Management

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Hannah commented  · 

    There should be a way for Admins to view which users has the Auto-answer feature enabled in the RingCentral app so that Admins can keep track of more evenly distributed calls for agents.

  20. Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Hannah commented  · 

    This would allow more evenly distributed calls for agents rather than a lopsided sum from agents

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