Settings and activity

53 results found

1. RingCentral Meetings Call Me feature to say "Please press option 1 to join the meeting"

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Nov 13, 2020

2. Voicemail and Voicemail Redirect Reports in Analytics

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   Hannah shared this idea  ·  Feb 4, 2021

3. Template for Polling - RC Meetings

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   Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Sep 23, 2020

4. Create Polls within the RC Meetings App

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   Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Sep 23, 2020

5. Screen share feature in RC Meetings

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   Hannah shared this idea  ·  Aug 6, 2021

6. Spell Check Language Setting on RC App

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   Hannah shared this idea  ·  May 5, 2021

7. User(s) currently taking calls in call queue(s) should be notified for incoming calls

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Nov 12, 2020

8. Transfer and Add feature in HUD on RC app

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   Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Jun 17, 2021

9. Enable Short Code Dial Plan

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Jun 16, 2022

10. Filter Option for Number Inventory in Call Log and Analytics

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Aug 9, 2022

11. Data that shows time and date of call refusals in Analytics, Performance report

    18 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Mar 3, 2021

12. Call Screening on RC Unified App

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Feb 16, 2021

13. Relocate the chat icon or save button - mobile device

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Sort call queue members by name

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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15. Give admins not just the system mailbox the ability to delete disabled users in service web that were deleted in active directory

    9 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Mar 4, 2024

16. Group Text Messaging

    71 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Auto Answer Feature Management

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah commented  ·  Nov 28, 2022  ·  Edit…  ·  Delete…

    There should be a way for Admins to view which users has the Auto-answer feature enabled in the RingCentral app so that Admins can keep track of more evenly distributed calls for agents.

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18. Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Hannah commented  ·  Nov 28, 2022  ·  Edit…  ·  Delete…

    This would allow more evenly distributed calls for agents rather than a lopsided sum from agents

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19. Admins need to be able to disable auto-answer

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Be able to allow/restrict video recordings for RingCentral Video to certain users

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    Needs More Information  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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