Settings and activity

55 results found

1. Certain Backticks don't work on RC Unified App

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Mar 10, 2021

2. Way to mark/list specific numbers as Masked

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Oct 13, 2021

3. RingCentral Meetings Call Me feature to say "Please press option 1 to join the meeting"

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   Hannah shared this idea  ·  Nov 13, 2020

4. Voicemail and Voicemail Redirect Reports in Analytics

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Feb 4, 2021

5. Create Polls within the RC Meetings App

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   Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Sep 23, 2020

6. Template for Polling - RC Meetings

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   Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Sep 23, 2020

7. Screen share feature in RC Meetings

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   Hannah shared this idea  ·  Aug 6, 2021

8. Spell Check Language Setting on RC App

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   Hannah shared this idea  ·  May 5, 2021

9. User(s) currently taking calls in call queue(s) should be notified for incoming calls

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Nov 12, 2020

10. Transfer and Add feature in HUD on RC app

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Jun 17, 2021

11. Enable Short Code Dial Plan

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Jun 16, 2022

12. Filter Option for Number Inventory in Call Log and Analytics

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Aug 9, 2022

13. Data that shows time and date of call refusals in Analytics, Performance report

    19 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Mar 3, 2021

14. Call Screening on RC Unified App

    21 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Feb 16, 2021

15. Relocate the chat icon or save button - mobile device

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Sort call queue members by name

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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17. Give admins not just the system mailbox the ability to delete disabled users in service web that were deleted in active directory

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Mar 4, 2024

18. Group Text Messaging

    72 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Auto Answer Feature Management

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah commented  ·  Nov 28, 2022  ·  Edit…  ·  Delete…

    There should be a way for Admins to view which users has the Auto-answer feature enabled in the RingCentral app so that Admins can keep track of more evenly distributed calls for agents.

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20. Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Hannah commented  ·  Nov 28, 2022  ·  Edit…  ·  Delete…

    This would allow more evenly distributed calls for agents rather than a lopsided sum from agents

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