Settings and activity

66 results found

1. Show Original Callers Number in Caller ID when Transferring calls to External numbers

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   Under Review  ·  15 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Jul 16, 2024

2. Allow Administrator to disable "Auto-answer call" feature

   112 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Jun 11, 2024
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   Hannah commented  ·  Nov 28, 2022  ·  Edit…  ·  Delete…

   There should be a way for Admins to view which users has the Auto-answer feature enabled in the RingCentral app so that Admins can keep track of more evenly distributed calls for agents.

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3. Warm Transfer show original caller ID

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   Implemented  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Mar 19, 2024

4. Add AWAY Option for chat

   42 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Mar 4, 2024

5. Contact Directory be automatically integrated with RingCentral account's Company directory

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Oct 12, 2020

6. Direct line into a meeting

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Dec 14, 2020

7. Provisioning file for MS teams provisioning/manual provisioned phones

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Jan 8, 2021

8. Feature Request: Glip Direct Message Filtered Alphabetically

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Feb 17, 2021

9. Feature to add more than one Contact Information when creating a case through support.ringcentral.com

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Mar 1, 2021

10. Call Me number not saved when inputted in RC app on mobile

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Mar 30, 2021

11. Ribbon Option in Outlook for RC Scheduler Outlook Add-In

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  May 5, 2021

12. Feature for Super Admins to Control Text Recordings in User Template

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Jul 22, 2021

13. Enable Annotation for Host but Disable for Participants - RC Meetings

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    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Sep 23, 2020

14. RCM invite populating as an attachment on New Outlook for Mac

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Dec 15, 2020

15. Certain Backticks don't work on RC Unified App

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Mar 10, 2021

16. Way to mark/list specific numbers as Masked

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Oct 13, 2021

17. RingCentral Meetings Call Me feature to say "Please press option 1 to join the meeting"

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Nov 13, 2020

18. Voicemail and Voicemail Redirect Reports in Analytics

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Feb 4, 2021

19. Create Polls within the RC Meetings App

    4 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Sep 23, 2020

20. Template for Polling - RC Meetings

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    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Hannah shared this idea  ·  Sep 23, 2020