Settings and activity

37 results found

1. Call Queue estimated wait time feature

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   John Ramirez shared this idea  ·  Aug 11, 2021

2. update call logs filter

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John Ramirez shared this idea  ·  Jul 15, 2021

3. Enable Survey after queue call

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Add options to view all available licenses that shows the phone numbers via Service Web.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Licensing availability can be clickable to show all customer available numbers

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Increase Welcome email validity to 14 days

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Increasing number of logins on one extension

   17 votes

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   Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. contact number should show on the email notification even if the call comes from the IVR

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Support for Arm Based Processors

   17 votes

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   Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Ramirez commented  ·  Apr 8, 2021  ·  Edit…  ·  Delete…

   please make RC app available for Window 10 ARM-based computers.

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10. Incoming caller id will match the contacts added on the user when main number is dialed.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Turn off touchtone/dtmf sounds when manually dialing in the app

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John Ramirez commented  ·  Feb 2, 2021  ·  Edit…  ·  Delete…

    Please have an option to turn off the dial pad tone on RC app

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12. Add private call parking to the RingCentral app

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John Ramirez commented  ·  Dec 16, 2021  ·  Edit…  ·  Delete…

    Requesting for the Call Park feature to be re-added on the RingCentral mobile app

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13. Past meetings to be shown on the meetings tab

    10 votes

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    Implemented  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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14. SMS/Text Templates

    78 votes

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    47 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here. 

    
    

    Thank you! 

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    John Ramirez commented  ·  Oct 12, 2021  ·  Edit…  ·  Delete…

    Adding a SMS template for sending and receiving SMS on RingCentral

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15. Admin Control of Log in/Log out in Call Queue

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    Implemented  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    John Ramirez commented  ·  Aug 12, 2021  ·  Edit…  ·  Delete…

    please add a feature where we can log out all user's logged in to the RC app

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16. Remove ability for user to delete a recording of their own

    14 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Ramirez commented  ·  Jun 7, 2021  ·  Edit…  ·  Delete…

    please add an option for super admin access to prevent users in deleting their own call recordings

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17. Out of office auto reply to text messages

    103 votes

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    Planned  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John Ramirez commented  ·  Mar 17, 2021  ·  Edit…  ·  Delete…

    auto response for text message feature

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