← RingCentral Ideas

Settings and activity

38 results found

  1. Call Queue estimated wait time feature

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    John Ramirez shared this idea  · 

  2. update call logs filter

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    John Ramirez shared this idea  · 

  3. Enable Survey after queue call

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Add options to view all available licenses that shows the phone numbers via Service Web.

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Licensing availability can be clickable to show all customer available numbers

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Increase Welcome email validity to 14 days

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Increasing number of logins on one extension

    18 votes
    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. contact number should show on the email notification even if the call comes from the IVR

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Support for Arm Based Processors

    31 votes
    Implemented  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    John Ramirez commented  · 

    please make RC app available for Window 10 ARM-based computers.

  10. Incoming caller id will match the contacts added on the user when main number is dialed.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Turn off touchtone/dtmf sounds when manually dialing in the app

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    John Ramirez commented  · 

    Please have an option to turn off the dial pad tone on RC app

  12. Add private call parking to the RingCentral app

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    John Ramirez commented  · 

    Requesting for the Call Park feature to be re-added on the RingCentral mobile app

  13. Past meetings to be shown on the meetings tab

    10 votes
    Implemented  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  14. SMS/Text Templates

    80 votes
    47 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    An error occurred while saving the comment
    John Ramirez commented  · 

    Adding a SMS template for sending and receiving SMS on RingCentral

  15. Admin Control of Log in/Log out in Call Queue

    10 votes
    Implemented  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    John Ramirez commented  · 

    please add a feature where we can log out all user's logged in to the RC app

  16. Total DND time report

    75 votes
    Future Consideration  ·  10 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    An error occurred while saving the comment
    John Ramirez commented  · 

    please add a feature where it will shows a report that will tell how much time an agent was on and/or off queue during a specific time frame.

  17. Remove ability for user to delete a recording of their own

    16 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    John Ramirez commented  · 

    please add an option for super admin access to prevent users in deleting their own call recordings

  18. Out of office auto reply to text messages

    115 votes
    Planned  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    John Ramirez commented  · 

    auto response for text message feature

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