Remove ability for user to delete a recording of their own
As an owner, I would not want my salespeople to have the ability to delete a call. Especially, if they are rude to a customer. A user should not be allowed to delete a recording.
15
votes
Tim
shared this idea
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Anthony
commented
Disable the extension feature for access and delete its own recorded calls
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John Ramirez
commented
please add an option for super admin access to prevent users in deleting their own call recordings
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Management
commented
Some of my employees are deleting calls and texts for conversations that go bad. This defeats the purpose of having call recording. I need to be able to set permissions for certain accounts not to allow this. Thank you
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Shaelynn
commented
Standard users should not have the ability to delete call recordings. That should be an admin only feature.