Settings and activity

29 results found

1. Ability to enable/disable specific services (SMS/MMS/fax) on a specific number in the Admin Panel

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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2. Present Disclaimer of 24 hour waiting period to enable international calling in admin portal

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. New RingCentral - no date stamp for text messages from the day of

   111 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

4. Mute incoming call notifications while currently on a call

   564 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

5. Staff want a different ring tone for external calls verses internal calls.

   38 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

   55 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Bulk Enable Users after Locked out by fail login attempts

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Full Agent Login Time Reporting Capabilities

   29 votes

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   Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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9. Dial by Name directory by site

   28 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal