← RingCentral Ideas

Settings and activity

42 results found

  1. Reporting for Contact Center Numbers in RCO

    20 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Brandon supported this idea  · 

  2. Contact Directory be automatically integrated with RingCentral account's Company directory

    9 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  3. Contact Center Routing Number in the RC App directory

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Brandon supported this idea  · 

  4. Option to Tick/Untick the "Phone Number" in the "Publish in Company Directory

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brandon supported this idea  · 

  5. Easily add Contact Center numbers and RingCentral IVR extensions to the company directory

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Brandon supported this idea  · 

  6. Remove the primary number as the outbound caller ID

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Brandon supported this idea  · 

  7. Call Queue Manager Access to Call Logs Exclusive to Call Queue Members

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  8. Allow option to transfer to queues in addition to users

    6 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Brandon supported this idea  · 

  9. Allow handling of multiple Call Queue calls

    114 votes
    24 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Brandon supported this idea  · 

  10. Admins need to be able to disable auto-answer

    17 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  11. Auto Answer Feature sync in Physical Deskphone provisioned

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brandon supported this idea  · 

  12. Permission based auto answer function so Managers can control auto answer functions on RC Softphone.

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  13. Restrict Email Updates to Authorized Domains in User Profile

    11 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  14. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    184 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Brandon supported this idea  · 

  15. Select Caller ID

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  16. Assign co-host in RingCentral Video

    76 votes
    Future Consideration  ·  17 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  17. Voicemail Setting Permission for custom role

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brandon supported this idea  · 

  18. RC App and RCV Casting Feature to screen, monitor, projector, or TV

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Brandon shared this idea  · 

  19. Custom modification of extension permissions in Admin Portal

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brandon shared this idea  · 

  20. RC App Video quality Monitoring/Controls

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Brandon shared this idea  · 
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