← RingCentral Ideas

Settings and activity

54 results found

  1. Ability to edit After Hours VM greeting over the phone

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Gordon MacDonald shared this idea  · 

  2. Group Membership showing Call Handling

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Gordon MacDonald shared this idea  · 

  3. With Multi-site feature, need ability to rename Main site from 'company'

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Gordon MacDonald commented  · 

    For users with the multi site feature enabled I have had a couple requests to rename the main site from "Company" to something else to match the naming pattern of their locations.

  4. Contact Search - Include Details

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Gordon MacDonald shared this idea  · 

  5. Increase length of time reports are saved

    12 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. Average speed to answer per user

    7 votes
    Planned  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  7. Admin can change other users' presence status and presence message

    23 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Desk Phone and Desktop application Sync

    93 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Reporting of metrics broken down per day in a select period of time i.e. Only every Monday in a month

    3 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  10. Changing the Main Super Admin to another existing extension

    36 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Play remaining minutes in queue.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Share host Audio in RC Video in Desktop App

    186 votes
    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  13. Call duration warning notifications

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. More detailed and accurate performance reports

    9 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  15. Allow multiple users to respond to the main number texts

    118 votes
    Planned  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  16. Forward a voicemail to another extension

    34 votes
    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  17. Custom Role for Call Queue Manager

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Allow option to record inbound calls but not internal calls (extension to extension)

    61 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. Apply Template Scheduler

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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  20. Microsoft Store

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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