Settings and activity

94 results found

1. -ability to edit the outbound caller id so the users can only select the direct number or main company number

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor supported this idea  ·  Mar 5, 2024

2. iMessages to work on RC app

   15 votes

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   2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor supported this idea  ·  Mar 4, 2024

3. Option to automatically logout the use or member of the Call Queue Group when business hours end from RingCentral App without going in t...

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor shared this idea  ·  Aug 7, 2023

4. Video lighting adjustment on RCV.

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor shared this idea  ·  Jul 27, 2023

5. Ability to add disconnecting tone on CISCO phone through RingCentral Configuration

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor shared this idea  ·  Aug 8, 2023

6. option to see the percentage of the calls that had incomplete data captured on Analytics

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor shared this idea  ·  Sep 6, 2023

7. Call Queue: Simultaneous | Add more than 50 members

   40 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor commented  ·  Aug 8, 2023  ·  Edit…  ·  Delete…

   Ability to add more than 50 users on Call Queue for a simultaneous ring.

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8. To add more recipient on SMS notification when voicemail messages are received.

   2 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor shared this idea  ·  Sep 15, 2023

9. Custom Admin Role with view only permission

   3 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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10. Activity Logs capture - RingCentral Desktop/Mobile App

    14 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Position in Queue, Estimated wait time, and Call queue caller call back feature

    222 votes

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    Future Consideration  ·  38 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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12. microsoft teams integration call by searching the name

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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13. Page desk phone from different Site

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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14. Audio Tone when a call disconnects

    75 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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