Settings and activity

211 results found

1. for operator extension to use main number for sms and to keep it that way whenver sending sms

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 22, 2025

2. Keep SMS history indefinitely

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 18, 2025

3. Increase the number of named group text

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 18, 2025

4. Re-enable 90-day retention for HIPAA accounts where requested. Provide a secure, HIPAA-compliant option to store recordings beyond 30 days,

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 15, 2025

5. Report outbound caller ID settings

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 10, 2025

6. Editing Fax Cover Page without Additional Attachment

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 9, 2025

7. Allow RC users to make internal phone calls after business hours

   42 votes

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   Future Consideration  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 29, 2025

8. Display assigned extension number on phone screen

   33 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 28, 2025

9. Improve detection of "default" audio device.

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 28, 2025

10. Enable One-Touch Call Answering for Plantronics CS540 Headset on All Poly Desk Phones

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 26, 2025

11. Call queue member forwarding

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 22, 2025

12. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    98 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 22, 2025

13. RC for Salesforce - AI Notes

    26 votes

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    New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 21, 2025

14. Remove/Edit the Header on the Fax page

    19 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 20, 2025

15. SMS Text notification ATT

    20 votes

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    New  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 7, 2025

16. Display Custom Customer Info on Yealink Phones

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 6, 2025

17. Feature to disable incoming Voicemail from RingCentral (When changes are made on the Extension)

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 5, 2025

18. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    19 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 5, 2025

19. Block IP Addresses when not from the RingCentral IP ranges.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 4, 2025

20. Multiple fax numbers for one user

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Jul 28, 2025