Settings and activity

213 results found

1. Integrate both RingCX and RingEX in Salesforce

   7 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Nov 18, 2025

2. Enable Group SMS/MMS Support for Phone Numbers Using Sinch

   21 votes

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   New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Nov 13, 2025

3. Enable live transcription for a specific extension/number during meetings, even if they are not the host or moderator.

   5 votes

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   New  ·  0 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Nov 3, 2025

4. for operator extension to use main number for sms and to keep it that way whenver sending sms

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 22, 2025

5. Keep SMS history indefinitely

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 18, 2025

6. Increase the number of named group text

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 18, 2025

7. Re-enable 90-day retention for HIPAA accounts where requested. Provide a secure, HIPAA-compliant option to store recordings beyond 30 days,

   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 15, 2025

8. Report outbound caller ID settings

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 10, 2025

9. Editing Fax Cover Page without Additional Attachment

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 9, 2025

10. Allow RC users to make internal phone calls after business hours

    42 votes

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    Future Consideration  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 29, 2025

11. Display assigned extension number on phone screen

    36 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 28, 2025

12. Improve detection of "default" audio device.

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 28, 2025

13. Enable One-Touch Call Answering for Plantronics CS540 Headset on All Poly Desk Phones

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 26, 2025

14. Call queue member forwarding

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 22, 2025

15. RC for Salesforce - AI Notes

    27 votes

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    New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 21, 2025

16. Remove/Edit the Header on the Fax page

    19 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 20, 2025

17. SMS Text notification ATT

    21 votes

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    New  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 7, 2025

18. Display Custom Customer Info on Yealink Phones

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 6, 2025

19. Feature to disable incoming Voicemail from RingCentral (When changes are made on the Extension)

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 5, 2025

20. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    20 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 5, 2025