← RingCentral Ideas

Settings and activity

181 results found

  1. -ability to edit the outbound caller id so the users can only select the direct number or main company number

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  2. Increasing the return time of Call Park from 5 minutes to 10 minutes.

    21 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  3. Ability to **respond** to short code SMS messages.

    127 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  4. Dialed number shows as Private.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  5. Super Admin full access to VM and SMS on the Admin Portal

    48 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  6. App, RingOut and Caller ID

    10 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  7. Allow to send faxes to non T38 transmission

    14 votes
    New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  8. Ability to have more than 25 devices in a paging only group

    36 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  9. Ring Group cannot have more than 2 active phones to ring simultaneously

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  10. Ability to have AI Receptionist enabled on UK accounts

    4 votes
    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  11. Limited Extension Addition feature

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  12. Message only extension capability to have Email-to-Fax and Fax transmission Result notification

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  13. Give Admins ability to see/control users' Status in Service Web

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  14. Include contents of SMS/MMS on the Logs

    46 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  15. AI generated call notes/summary be sent to the ZOHO contact record that was called

    8 votes
    New  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  16. Increase data retention for call logs more than 2 years

    23 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  17. Report in Admin portal that shows usage exclusively in SMS and toll-free minutes bundles

    5 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  18. Performance Reports - additional filter for office hours

    27 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  19. Ability to remove the deleted users from the performance report

    25 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  20. Remove old or inactive users from Business Analytics

    5 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 
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