Settings and activity

205 results found

1. Separate Outbound Calling Announcement

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Nov 8, 2024

2. Enable AI transcription on Desk phone

   199 votes

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   Planned  ·  59 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Nov 7, 2024

3. Add A Historical Logs for Phone Provisioning in the Admin Portal

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 30, 2024

4. Caller ID number change to another user's extension phone number

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 27, 2024

5. a way to see calls ignored by agents

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 26, 2024

6. Sending an announcement to a group by using a desk phone button, soft key or and/or a click on the app.

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 21, 2024

7. Synchronization of External Shared Contacts in RingCentral Mobile App

   9 votes

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   0 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 21, 2024

8. Sync Desktop Contacts with Cell Phone App Contacts

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 21, 2024

9. Route incoming to an extension based on the caller's area code.

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 16, 2024

10. Show Caller number when specific extension will transfer the call to another extension

    35 votes

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    Under Review  ·  7 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 14, 2024

11. Include the announcement when the call is being recorded on call recordings

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Bianca shared this idea  ·  Oct 7, 2024

12. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    297 votes

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    Planned  ·  96 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 6, 2024

13. Performance report for more accurate total number of calls

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 1, 2024

14. IVR Invalid Key Press

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 27, 2024

15. Increase contact maximum capacity

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 27, 2024

16. Allow More Than 10,000 Contacts

    57 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 26, 2024

17. RingCentral app EXE installers. Option to disable update/prompt to update

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 25, 2024

18. Call Trap

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 25, 2024

19. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    124 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 20, 2024

20. Increase Data Retention of Analytics

    36 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 20, 2024