← RingCentral Ideas

Settings and activity

14 results found

  1. Add option to automatically delete Voicemails once the user has been emailed a notification regarding the email

    18 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Nathaniel commented  · 

    Would like to see this added. Its easier to share/transfer VM emails than using the app.

    Nathaniel supported this idea  · 

  2. Giving the ability to forward voicemail messages via the app on desktop computer.

    15 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Nathaniel supported this idea  · 

  3. Ability to Forward voicemails to another extension

    6 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Nathaniel supported this idea  · 

  4. Forwarding Voicemail to another user

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Nathaniel supported this idea  · 

  5. Forward a voicemail message to another extension from RingCentral App, or by phone

    34 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Nathaniel supported this idea  · 

  6. Forward a voicemail to another extension

    34 votes
    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Nathaniel supported this idea  · 

  7. Add OneDrive storage as a option for Archiver

    25 votes
    Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Admin →
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    Nathaniel commented  · 

    Be able to save messages on receipt to OneDrive. Like notifications, option for say faxes to be saved as they are received to a specific one drive folder/account.

  8. Delete Message After Notification Trigger

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Nathaniel shared this idea  · 

  9. Ringlabs Automator - Add URI for attachments as variable option

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Nathaniel shared this idea  · 

  10. Unified Inbox Custom Filter

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Nathaniel shared this idea  · 

  11. Restart multiple phones at once

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  12. Use the app in conjunction with a physical phone

    157 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  13. Option to re-route the call from announcement only extension to IVR Menu

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Shared SMS were multiple users can receive and send SMS on specific number

    738 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.