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25 results found

  1. See all support cases in the support portal

    4 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mark Joaquin Marcelo supported this idea  · 

  2. RingCentral for Intune on Desktop

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Mark Joaquin Marcelo supported this idea  · 

  3. Audit Trail Scheduled Reporting

    7 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Mark Joaquin Marcelo supported this idea  · 

  4. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark Joaquin Marcelo supported this idea  · 

  5. Need a click to dial feature for the RC for Google Chrome Extension

    5 votes

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    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Mark Joaquin Marcelo supported this idea  · 

  6. Presence sync bidirectional visual delay

    23 votes

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    New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Mark Joaquin Marcelo supported this idea  · 

  7. Longer Data Retention For Analytics Portal

    19 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Mark Joaquin Marcelo supported this idea  · 

  8. RCX - Ability to have agents share my stats to sup at end of shift without exporting full page

    6 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Mark Joaquin Marcelo supported this idea  · 

  9. RingCX AHT Custom Formula

    5 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Mark Joaquin Marcelo supported this idea  · 

  10. Sync Company Calendar With Custom Rule

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Mark Joaquin Marcelo shared this idea  · 

  11. Call Queue: Simultaneous | Add more than 50 members

    12 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Joaquin Marcelo commented  · 

    Increase Call Queue SImultaneous Ring Above 50 users

  12. RingCentral For MS Teams logins

    4 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Mark Joaquin Marcelo commented  · 

    I like to be in a position where RingCentral app automatically logs in when I start MS Teams.

  13. Have an option always ring on RC app desktop to ring indefinitely

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Joaquin Marcelo shared this idea  · 

  14. Download and back up your data automatically

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Feature Request - Automated Custom Rules for Annual Announcements

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Enable SMS for UK numbers

    78 votes

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    Future Consideration  ·  30 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  17. CallerID Name in UK

    12 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  18. conference call for call queue member

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Records to Show who listened to Call Recordings

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Ability to Limit the RingCentral App to connect to our Public IP

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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