Settings and activity
30 results found
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27 votes
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391 votesImplemented ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating… -
84 votes
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225 votes
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26 votes
An error occurred while saving the comment -
65 votes
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4 votes
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2 votes
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764 votesUnder Review ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This function is supported by our Beetexting integration today! Learn more here: https://www.ringcentral.com/apps/beetexting.
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77 votes
I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.
Put call queue voicemails in the desktop/mobile app so there isn't the awkwardness of using the website and the app at the same time.For bonus points, implement it in a chat team so voicemails can be discussed and assigned as tasks for different members of the queue.