Settings and activity
30 results found
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1 vote
Cory Barnes
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1 voteCory Barnes
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1 voteCory Barnes
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1 voteCory Barnes
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4 votesCory Barnes
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6 votesCory Barnes
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1 voteCory Barnes
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2 votes
An error occurred while saving the comment Cory Barnes
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2 votesCory Barnes
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6 votesCory Barnes
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3 votesCory Barnes
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2 votesCory Barnes
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4 votesCory Barnes
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10 votesCory Barnes
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5 votesCory Barnes
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10 votes
An error occurred while saving the comment Cory Barnes
commented
Agreed!It is a major pain that this isn't a feature.RingCentral expects me to hand type hundreds of MAC addresses.I would also add that it should be included in a pull of all extensions an not divided between limited extensions and user extensions.
Cory Barnes
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7 votesCory Barnes
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16 votes
An error occurred while saving the comment Cory Barnes
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Combine Quality of Service reports with performance analytics and call recordingsmake it all viewable from one location
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5 votes
An error occurred while saving the comment Cory Barnes
commented
Stay on the line to be connected to another extension (without repeating the menu 3 times)press 1 for spanish or stay on the lineor stay on the line for a rep if they dont select another menu option
An error occurred while saving the comment Cory Barnes
commented
1 for English 2 for Spanish, etc
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18 votes
An error occurred while saving the comment Cory Barnes
commented
Allow for a shared eFax line that can both send and receive, similar to a call queue.This is currently either cumbersome or impossible with both HIPPA and SSO turned on.
Hi, I am aware of custom roles, however, it doesn't seem possible to create a custom role for only one site. It would be nice to give local IT support admin permissions for only 1 site and not company-wide admin permissions. I can somewhat implement this with call queue managers and user groups. I lack the ability to give control of the site rules or IVRs to a site admin.An example of the benefit of this would be during inclement weather.It would be nice if a site admin could override the sites rules and send calls to an inclement weather menu during such an event, instead of calling into HQ to have this done.