Settings and activity

114 results found

1. Call Masking for credit card transactions need to be available for mvp plans.

   40 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Mar 3, 2026

2. Option for Admin to Delete Message for All Users

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Feb 20, 2026

3. Ability to export Call transcript or summary after each call

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Feb 12, 2026

4. Remove old or inactive users from Business Analytics

   9 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 29, 2026

5. Admin Control to Disable User's Access to Change their Schedule

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 29, 2026

6. Amdin Contro to Disable User's Access to Change their Schedule

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 29, 2026

7. Option to change Profile Picture to Default

   116 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 23, 2026

8. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   161 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 23, 2026

9. Turn OFF caller ability to press an extension number while waiting in Call Queue Extension

   29 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 15, 2026

10. Option for Sharing Call Transcription via Mobile App

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jan 14, 2026

11. Group Text Messaging

    96 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jan 14, 2026

12. Ability to change Company Main number type to Voice only

    36 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jan 12, 2026

13. Video Transcript Increase Time Limit

    16 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Dec 22, 2025

14. Audible Office-Wide Ringing for Softphone Users

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Dec 17, 2025

15. Reports about agents being able to "Accept queue calls"

    8 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Dec 17, 2025

16. Feature Request: Continue MFA Support for VOIP Numbers

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Dec 15, 2025

17. Ability to Disable Options to 3rd-Party Logins (Google,Apple & SSO)

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    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 24, 2025

18. Ability to switch SMS ID on multi-site location

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 10, 2025

19. Shared fax for outbound sending

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 10, 2025

20. Shared Fax Inbox in RC App for Departments

    32 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 10, 2025