Settings and activity

120 results found

1. Emergency dialing notification

   45 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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2. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   343 votes

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   Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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3. Add Remote Control feature to RC Desktop App - Video

   194 votes

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   74 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app.

   See Requesting and approving remote desktop control.

4. Increase Security Code Time-Out

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Intercom working on a group of extensions

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. IVR change default greeting being played 3 times

   36 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Jul 28, 2026

7. I need a extension of call recording lasting longer than 3 months.

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. the new RC app only shows a maximum 14 days into the future of scheduled meetings, can you please extend to 90 days?

   6 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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9. Turn Administrative Email Notifications Off

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Show Status in Dial pad

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Enable functionality to disable link previews for an entire organisation/tenancy

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Backup and Restore Point for Admin Portal setup data.

    22 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded

    RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.

13. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    685 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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14. Change VM pin to 4 digits

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Remove temporary info from emergency address

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Phone need to be able to receive/accept as many callers as the phone can take (on as many lines as it has)

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Activate Extension / Non User extension online without creating an account.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Show availability/status in Company contact list.

    101 votes

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    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Detect network when the app launches and set emergency location based on that rather than the user having to manually set it every time

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. The capability for administrators to control end user's ability to integrate Personal (unapproved) accounts and the installation of Apps...

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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