Settings and activity
104 results found
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101 votes
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An error occurred while saving the comment -
8 votes
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72 votes
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26 votes
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51 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.htmlAn error occurred while saving the comment 
Joe
commented
There's two other 'Hide Contact' idea threads - you may want to search for them and vote for those as well... one of them might be seen!They just need a checkbox on the User Details tab - 'Hide User (number)' - simple logic in the programming.
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17 votes
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35 votes
An error occurred while saving the comment Joe
commented
This needs to be put in place sooner rather than later. I can see an IP check to see if changes have occurred since last log-in, but not as much as we're seeing it.And, if an IP check is done, look to the subnet to see if it's outside the /24 or /26- sometimes people have blocks assigned to them. :)
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67 votes
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45 votes
Found a bug...For some reason, one of our teams had -0- people in it... don't ask me how.Clicking on the icon and viewing the team went fine, clicking over to the Admin side - fine. Clicking on 'Delete Team' - gave an immediate white screen for all RC windows, and basically made it 'frozen'.Ended the RC task and on relaunch the team was still there.Added myself to the blank team, and then was able to delete it.Still odd that it would have zero users in the first place... but something to look out for!Tag.And thanks - good jorb!