Settings and activity

248 results found

1. Call Queue Manager permissions

   15 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Rodney supported this idea  ·  Sep 2, 2025

2. Download a Report Showing User Permissions / Settings

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Sep 2, 2025

3. Feature Request – Customizable User Manager Permissions for User Groups

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Sep 2, 2025

4. Create a SPAM WARNING when spoofed PSTN inbound calls match a number within the RC Tenant

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Aug 18, 2025

5. Ring Central should provide more effort in addressing Ring Central numbers being spoofed to scam/harass people.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Aug 18, 2025

6. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   257 votes

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   Planned  ·  52 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Aug 18, 2025

7. have the reason for a number order refusal

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 3, 2025

8. Allow 911 notification email/SMS recipients to be specified by location

   75 votes

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   Planned  ·  23 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  May 7, 2025

9. 911 call routing

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  May 7, 2025

10. Allow 911 Alert Recipients to Listen to 911 Call

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  May 7, 2025

11. 911 Alert Routing

    83 votes

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    6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Needs More Information  ·  AdminSeongho Hong (Group Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

    Rodney supported this idea  ·  May 7, 2025

12. Ability to Login/Logout from Call Queues on Desktop Phones

    30 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Apr 10, 2025

13. Phone System Admin Role - Only access specific site

    4 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Mar 27, 2025

14. custom role for a user to access a specific site only

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Mar 27, 2025

15. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

    34 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Mar 27, 2025

16. Allow more than 10 people on a group SMS

    76 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Dec 11, 2024

17. Use existing in use call queue number as outgoing caller ID as a pull down selection

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Dec 11, 2024

18. Allow Group/Team SMS Sharing

    29 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Dec 11, 2024

19. Group Text Messaging

    101 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Dec 11, 2024

20. User logged off from group, when user logs off on the PC

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Dec 11, 2024