← RingCentral Ideas

Settings and activity

183 results found

  1. RingCentral Directory Integration Enhancements

    5 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  2. Lock email from end user updates

    26 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  3. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

    7 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  4. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    581 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  5. Possibility to filter by more criterias when adding members to a qall queue

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  6. Backup and Restore Point for Admin Portal setup data.

    18 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded
    RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.
    Rodney supported this idea  · 

  7. increase fax attachment limit

    31 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  8. Differentiating Ring Tone for Incoming Calls

    107 votes
    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  9. Ability to assign dedicated fax number to multiple users

    69 votes
    Under Review  ·  18 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  10. Add Rotational setup for call queue

    13 votes
    5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  11. Changing the Main Super Admin to another existing extension

    40 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  12. Set a Background Image on the Desk Phones through Admin Portal

    12 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  13. Export message data in a readable format like a conversation in the app

    22 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  14. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    104 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  15. Download SMS content

    79 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  16. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    125 votes
    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  17. Improve "Security Notice from RingCentral" Emails

    44 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  18. Edit profile picture on admin portal

    19 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  19. Audit Trail Enhancements

    225 votes
    67 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Rodney supported this idea  · 

  20. Voicemail Setting Permission for custom role

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 
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