Settings and activity

29 results found

1. Apply Custom Rule to "extension "

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jun 11, 2024

2. Incoming call information special number

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Mar 29, 2024

3. have an individual notification setting for each company or IVR number.

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   0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Mar 29, 2024

4. Hide the Receive email notifications for text messages in the app

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Mar 4, 2024

5. After call work status of member per Queue

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   0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Mar 4, 2024

6. Automatic update DND status

   5 votes

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   1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Mar 1, 2024

7. Bulk Download of voicemail via zip on the admin portal and voicemail text view on the messages tab when mouse is hover to the hyperlink ...

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Nov 19, 2021

8. Automatically arranging the physical side car list on alphabetize order

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Aug 5, 2022

9. prerecorded message that can kick at the middle of a call via triggering it through the dial pad.

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Oct 11, 2022

10. Change the username and email addresses on the account in bulk

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer shared this idea  ·  Mar 13, 2023

11. Checking the voicemail of another extension on my desk phone.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jennifer shared this idea  ·  Apr 17, 2023

12. Looking to have a SIP setting for the main line

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jennifer shared this idea  ·  Jul 11, 2023

13. Shared SMS were multiple users can receive and send SMS on specific number

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    130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

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    Jennifer commented  ·  Oct 3, 2021  ·  Edit…  ·  Delete…

    If it is possible that on your next update there would be feature on the admin portal to have option to distribute text message via a queue type system like there is for phone calls as we have a bunch of people text a phone number and that text will get sent to different extensions.

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14. Allow number inventory move to unassigned extension

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Change the name of "Main Site" when multi-site is enabled

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Provide Reporting for Offline Users

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Disable Voicemail - Enable Faxing

    23 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jennifer commented  ·  Mar 29, 2023  ·  Edit…  ·  Delete…

    We hope to have the Option to Disable voicemail for a message only extension for extension that will only be used for faxing.

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18. Automatic text forwarding

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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19. Allow option to record inbound calls but not internal calls (extension to extension)

    59 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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20. Automated outbound calls

    9 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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