Settings and activity

30 results found

1. Outbound fax ID

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jennifer commented  ·  Dec 11, 2024  ·  Edit…  ·  Delete…

   We would like the "From" part of the cover page to show the company name when the company number is used as the Outbund Fax ID.

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2. Apply Custom Rule to "extension "

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jun 11, 2024

3. Incoming call information special number

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Mar 29, 2024

4. have an individual notification setting for each company or IVR number.

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   0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Mar 29, 2024

5. Hide the Receive email notifications for text messages in the app

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Mar 4, 2024

6. After call work status of member per Queue

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   0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Mar 4, 2024

7. Automatic update DND status

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   1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Mar 1, 2024

8. Bulk Download of voicemail via zip on the admin portal and voicemail text view on the messages tab when mouse is hover to the hyperlink ...

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Nov 19, 2021

9. Automatically arranging the physical side car list on alphabetize order

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Aug 5, 2022

10. prerecorded message that can kick at the middle of a call via triggering it through the dial pad.

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Jennifer shared this idea  ·  Oct 11, 2022

11. Change the username and email addresses on the account in bulk

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer shared this idea  ·  Mar 13, 2023

12. Checking the voicemail of another extension on my desk phone.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jennifer shared this idea  ·  Apr 17, 2023

13. Looking to have a SIP setting for the main line

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jennifer shared this idea  ·  Jul 11, 2023

14. Shared SMS were multiple users can receive and send SMS on specific number

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    142 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

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    Jennifer commented  ·  Oct 3, 2021  ·  Edit…  ·  Delete…

    If it is possible that on your next update there would be feature on the admin portal to have option to distribute text message via a queue type system like there is for phone calls as we have a bunch of people text a phone number and that text will get sent to different extensions.

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15. Allow number inventory move to unassigned extension

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Change the name of "Main Site" when multi-site is enabled

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Provide Reporting for Offline Users

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Disable Voicemail - Enable Faxing

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jennifer commented  ·  Mar 29, 2023  ·  Edit…  ·  Delete…

    We hope to have the Option to Disable voicemail for a message only extension for extension that will only be used for faxing.

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19. Automatic text forwarding

    37 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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20. Allow option to record inbound calls but not internal calls (extension to extension)

    59 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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