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Please restore the single column view in the HUD.

Please restore the single column view in the HUD. This update has basically ruined the HUD's usability for me. Now I can't see who's calling in the HUD without stetching the window across the whole screen. No user asked for you to remove functionality like this. Hard to believe you'd roll this out and not expect complaints.

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  • Jennifer DeGuzman commented  ·   ·  Report

    The macOS HUD pop-out currently has a fixed minimum width that takes up roughly 25% of the screen, limiting effective multitasking. This makes it difficult to use alongside the main app in a side-by-side layout.

    We’re requesting a UX update to reduce or remove the hardcoded minimum width, allowing the HUD window to be resized more flexibly.

    Specifically, a “Compact View” option would enable a narrower sidebar-style layout, where names and extensions are displayed more efficiently with tighter spacing. This would help preserve screen real estate and improve usability when working alongside the primary RingCentral window.