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Settings and activity

61 results found

  1. Allow call loop

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Marc supported this idea  · 

  2. Recover call recordings for past 90 days

    92 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Marc supported this idea  · 

  3. to remove the blocked option on outbound caller ID on admin portal

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Marc supported this idea  · 

  4. Feature to remove the press 1 option on call queue calls

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Marc supported this idea  · 

  5. Integrate Microsoft Copilot with RingCentral

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Marc shared this idea  · 

  6. Show Limited Extensions in Contacts

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Marc supported this idea  · 

  7. Enable SMS for UK numbers

    108 votes

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    Future Consideration  ·  35 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Marc supported this idea  · 

  8. Allow Restricted Global Emergency and Special Service Numbers as Extensions

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Marc supported this idea  · 
    Marc shared this idea  · 

  9. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    124 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Marc supported this idea  · 

  10. allow administrators to edit all live report, public and private

    15 votes

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    3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Marc supported this idea  · 

  11. Extending Call Log Retention Past 1 Year

    32 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Marc supported this idea  · 

  12. Remove unnecessary column on Performance Reports

    2 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Marc shared this idea  · 

  13. Setup Corporate Directory by Password for BYOD Other Phones

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Marc shared this idea  · 

  14. Detailed Transfer Call Report

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Marc supported this idea  · 

  15. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

    33 votes

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    3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  16. Provide full screen viewing of shared screen - hide toolbar

    21 votes

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    Planned  ·  3 comments  ·  Events & Video » Other  ·  Admin →
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    Marc supported this idea  · 

  17. List of Users Created For More than 1 Year

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Marc supported this idea  · 

  18. Dialing without area code

    15 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Marc supported this idea  · 

  19. Include the EPOS Presence UC Headsets to our RingCentral Recommended Headsets.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  20. Ability to dial out using IVN as outbound caller ID

    7 votes

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    New  ·  3 comments  ·  Phone & Messaging » International  ·  Admin →
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    Marc commented  · 

    Ability to dial out using an International Virtual Phone Number.
    It to be an outbound caller ID number as well.
    As per the article below it is indeed a limitation in the system.

    Key Differences Between Global RingEX™ Extensions and International Inbound Numbers
    -> https://support.ringcentral.com/article-v2/8844.html?brand=RC_US&product=RingEX&language=en_US

    * Outbound calls from an IVN are metered at international rates; a local outbound call that routes into the country via an international trunk could be seen by some carriers as fraudulent - so may be blocked or the caller ID may be different

    Marc supported this idea  · 
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