Settings and activity

71 results found

1. analytics retention policy

   67 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Apr 13, 2026

2. CNAM for RingCentral Contact Center

   14 votes

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   Planned  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Mar 27, 2026

3. Allow call queue member to update the call queue's voicemail greeting/prompt.

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Marc shared this idea  ·  Mar 24, 2026

4. Advanced Call Queue Reporting for Missed Calls

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Mar 12, 2026

5. Add a date/time delay to RingCentral account activation email

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Mar 11, 2026

6. Filter Out Internal Calls In RingCentral App Call Logs

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Mar 11, 2026

7. Abandoned Call Tracking Feature

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   64 votes

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   9 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Jan 7, 2026

8. Closed caption in Phone app

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Nov 26, 2025

9. closed caption for ringcentral calls

   9 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Nov 26, 2025

10. Utilize the intercom feature without having to dial user extension

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Sep 22, 2025

11. Allow call loop

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Aug 15, 2025

12. Recover call recordings for past 90 days

    112 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Jul 24, 2025

13. to remove the blocked option on outbound caller ID on admin portal

    12 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Jul 23, 2025

14. Feature to remove the press 1 option on call queue calls

    34 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Jul 23, 2025

15. Integrate Microsoft Copilot with RingCentral

    4 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Marc shared this idea  ·  Jul 23, 2025

16. Show Limited Extensions in Contacts

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Jul 7, 2025

17. Enable SMS for UK numbers

    122 votes

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    36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Exciting news! This is planned for Q3 2026. More details to come.

    Marc supported this idea  ·  Jun 24, 2025

18. Allow Restricted Global Emergency and Special Service Numbers as Extensions

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Jun 6, 2025
    Marc shared this idea  ·  May 8, 2025

19. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    159 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  May 30, 2025

20. allow administrators to edit all live report, public and private

    18 votes

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    3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  May 29, 2025