Settings and activity

65 results found

1. Abandoned Call Tracking Feature

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   53 votes

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   6 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Jan 7, 2026

2. Closed caption in Phone app

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Nov 26, 2025

3. closed caption for ringcentral calls

   8 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Nov 26, 2025

4. Utilize the intercom feature without having to dial user extension

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Sep 22, 2025

5. Allow call loop

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Aug 15, 2025

6. Recover call recordings for past 90 days

   107 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Jul 24, 2025

7. to remove the blocked option on outbound caller ID on admin portal

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Jul 23, 2025

8. Feature to remove the press 1 option on call queue calls

   32 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Marc supported this idea  ·  Jul 23, 2025

9. Integrate Microsoft Copilot with RingCentral

   3 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Marc shared this idea  ·  Jul 23, 2025

10. Show Limited Extensions in Contacts

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Jul 7, 2025

11. Enable SMS for UK numbers

    110 votes

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    Future Consideration  ·  35 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Jun 24, 2025

12. Allow Restricted Global Emergency and Special Service Numbers as Extensions

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Jun 6, 2025
    Marc shared this idea  ·  May 8, 2025

13. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    133 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  May 30, 2025

14. allow administrators to edit all live report, public and private

    16 votes

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    3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  May 29, 2025

15. Extending Call Log Retention Past 1 Year

    35 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  May 19, 2025

16. Remove unnecessary column on Performance Reports

    2 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Marc shared this idea  ·  May 13, 2025

17. Setup Corporate Directory by Password for BYOD Other Phones

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Marc shared this idea  ·  May 12, 2025

18. Detailed Transfer Call Report

    5 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Apr 9, 2025

19. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

    42 votes

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    3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Apr 9, 2025

20. Provide full screen viewing of shared screen - hide toolbar

    21 votes

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    Planned  ·  3 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Marc supported this idea  ·  Apr 1, 2025