Settings and activity

15 results found

1. RCV working with DTen

   5 votes

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   Under Review  ·  0 comments  ·  Events & Video » Rooms  ·  Delete…  ·  Admin →
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   Tim shared this idea  ·  Jan 13, 2021

2. Ability to exclude internal calls from automatic call recording

   39 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

   110 votes

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   Planned  ·  15 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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4. Add 933 dialing support to allow for testing of our 911 Notifications

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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5. Multiple managers of User Groups

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Drag and drop teams/people into folders

   39 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Vanity URL Customization for RC Meetings

   5 votes

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   Under Review  ·  1 comment  ·  Events & Video » Legacy Meetings (RCM)  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Tim commented  ·  Mar 11, 2021  ·  Edit…  ·  Delete…

   Customer currently is on Zoom, and using the Vanity URL feature.

   Save Submitting...

8. Rotating Custom Audio for Hold and Connecting Calls

   27 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Call Queue Analytics > Agent "accepting calls" time tracking

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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10. the ability to customize automatic recording announcements for in- and outbound calls per site.

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Allow Blocking Outbound Calls by Number

    160 votes

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    Under Review  ·  28 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Forced account codes for outbound dialing

    35 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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13. Analytics regarding Text Messaging/SMS

    243 votes

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    Future Consideration  ·  31 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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14. Enable/Disable OnDemand Call Recording by user (not system wide)

    74 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Sharepoint integration within RC App

    26 votes

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    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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