← RingCentral Ideas

Settings and activity

18 results found

  1. Improved Caller ID Display for Incoming Calls

    11 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amber supported this idea  · 

  2. Audit Trail Enhancements

    227 votes
    67 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Amber commented  · 

    For bigger companies with multiple admins making changes it is important for accountability to trace as many moves / adds changes as possible. We would like to increase the maximum higher than the current 10,000 total records 

    Amber supported this idea  · 

  3. Ability to Include/Exclude CCRNs in Caller ID Restriction Settings on Service Web

    21 votes
    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amber supported this idea  · 

  4. International Toll-free number calling

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Amber supported this idea  · 

  5. Agents sidebar in assigned activity

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Amber shared this idea  · 

  6. Roles and Permissions Report

    5 votes
    0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Amber supported this idea  · 

  7. Nationwide calling to 310xxx numbers for Canada only

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Amber shared this idea  · 

  8. Request to Restrict Access to Interactions to a Smaller Group than entire a Team or Self

    13 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Amber supported this idea  · 

  9. Dialing area code

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Amber supported this idea  · 

  10. Dialing without area code

    15 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Amber supported this idea  · 

  11. Edit profile picture on admin portal

    19 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amber supported this idea  · 

  12. Voicemail Peports

    10 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Amber supported this idea  · 

  13. Add Offline status to User with Extensions filter

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amber shared this idea  · 

  14. Give co-host more authority during RingCentral Video

    13 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  15. Allow Co-Host to manage Breakout Rooms

    19 votes
    Future Consideration  ·  2 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?

  16. Bring back the pause screen share feature

    60 votes
    Future Consideration  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  17. Assign co-host in RingCentral Video

    78 votes
    Future Consideration  ·  17 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  18. Multiple Hosts for Reoccurring Meetings

    155 votes
    Under Review  ·  33 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?