Settings and activity

25 results found

1. Voicemail Notification Emails for Voice Queues with Text Transcripts

   17 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Oct 2, 2026

2. Require Notes for Disposition Needed for Digital Queues

   3 votes

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Eleonore commented  ·  Aug 28, 2026  ·  Edit…  ·  Delete…

   Require Notes for Disposition Needed for Digital Queues_Voice Queue Disposition page
   Require Notes for Disposition Needed for Digital Queues_Digital Queue Disposition page

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   Eleonore supported this idea  ·  Aug 28, 2026

3. Ability to hide or disable RingCX/SPOG within the application

   2 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Aug 4, 2026

4. RCX | DNC list bulk removal

   5 votes

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Jul 15, 2026

5. RingCX Conference Calling

   3 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Jun 19, 2026

6. Call Logs Visibility for Custom Role Users

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Jun 3, 2026

7. Allow other super admins to receive service status notifications for RingCX updates

   3 votes

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  May 13, 2026

8. Dispositions

   14 votes

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   New  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  May 13, 2026

9. Tenant‑wide Default App Ring Duration Without Overriding User Call‑Handling Preferences

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Apr 28, 2026

10. Backup

    7 votes

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    New  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Feb 3, 2026

11. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    99 votes

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    New  ·  22 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Jan 21, 2026

12. Agent Checker for Call Queue (Email Notification)

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Jan 14, 2026

13. Message only extension capability to have Email-to-Fax and Fax transmission Result notification

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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14. SMS Text notification ATT

    27 votes

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    New  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Jul 9, 2025

15. Extend Co-Recipents RCApp functionality to fax

    39 votes

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    2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Jun 5, 2025

16. Report Tool for AI Notes

    17 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Apr 3, 2025

17. Auto Update - MSI install for RC app for IT

    1 vote

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    Implemented  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Eleonore commented  ·  Mar 12, 2025  ·  Edit…  ·  Delete…

    no option for Auto Update for RingCentral App for IT_MSI installer.png

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18. Ability to have extension numbers that start with 0

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Nov 15, 2024

19. use '0' as a direct user extension

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Nov 15, 2024

20. No access or no permission to login if they are outside the office network

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Jun 25, 2024