Settings and activity

24 results found

1. Require Notes for Disposition Needed for Digital Queues

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Eleonore commented  ·  Aug 28, 2026  ·  Edit…  ·  Delete…

   Require Notes for Disposition Needed for Digital Queues_Voice Queue Disposition page
   Require Notes for Disposition Needed for Digital Queues_Digital Queue Disposition page

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   Eleonore supported this idea  ·  Aug 28, 2026

2. Ability to hide or disable RingCX/SPOG within the application

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Aug 4, 2026

3. RCX | DNC list bulk removal

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Jul 15, 2026

4. RingCX Conference Calling

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Jun 19, 2026

5. Call Logs Visibility for Custom Role Users

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Jun 3, 2026

6. Allow other super admins to receive service status notifications for RingCX updates

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  May 13, 2026

7. Dispositions

   14 votes

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   New  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  May 13, 2026

8. Tenant‑wide Default App Ring Duration Without Overriding User Call‑Handling Preferences

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Apr 28, 2026

9. Backup

   7 votes

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   New  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Eleonore supported this idea  ·  Feb 3, 2026

10. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    95 votes

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    New  ·  21 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Jan 21, 2026

11. Agent Checker for Call Queue (Email Notification)

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Jan 14, 2026

12. Message only extension capability to have Email-to-Fax and Fax transmission Result notification

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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13. SMS Text notification ATT

    25 votes

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    New  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Jul 9, 2025

14. Extend Co-Recipents RCApp functionality to fax

    39 votes

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    2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Jun 5, 2025

15. Report Tool for AI Notes

    17 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Apr 3, 2025

16. Auto Update - MSI install for RC app for IT

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    Implemented  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Eleonore commented  ·  Mar 12, 2025  ·  Edit…  ·  Delete…

    no option for Auto Update for RingCentral App for IT_MSI installer.png

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17. Ability to have extension numbers that start with 0

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Nov 15, 2024

18. use '0' as a direct user extension

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Nov 15, 2024

19. No access or no permission to login if they are outside the office network

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Eleonore supported this idea  ·  Jun 25, 2024

20. Ability to toggle the call forwarding to the RC mobile app or RC Desktop app separately

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Eleonore shared this idea  ·  Jun 18, 2024