Settings and activity
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4 votes
Debra
shared this idea
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211 votes
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573 votesThis is now live! Check it out in app under Notifications and Audio
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Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
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Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!
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Instead of having to go into each and every single number and custom rule why not create a system wide holiday table that when you configure a rule you just point to the holiday table you need? You could have 1 or 2 tables, like one with the current year holidays and say a 2nd one for emergencies. then all you have to update is that one table that one time, instead of spending hours and hours updating holidays all over the system configuration.