Settings and activity
17 results found
-
4 votes
Debra
shared this idea
·
-
194 votes
-
23 votes
-
5 votes
-
12 votes
-
143 votes
-
567 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Check it out in app under Notifications and Audio -
98 votes
-
238 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
An error occurred while saving the comment -
25 votes
-
35 votes
-
19 votes
-
11 votes
-
4 votes
-
169 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!
-
36 votes
-
49 votes
Instead of having to go into each and every single number and custom rule why not create a system wide holiday table that when you configure a rule you just point to the holiday table you need? You could have 1 or 2 tables, like one with the current year holidays and say a 2nd one for emergencies. then all you have to update is that one table that one time, instead of spending hours and hours updating holidays all over the system configuration.