Settings and activity

51 results found

1. Idle behavior shows users offline even though they are available and logged into RC.

   141 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Allan Roy supported this idea  ·  Mar 18, 2024

2. Custom Key Combination to turn off or on call forwarding on Polycom Deskphone

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Allan Roy shared this idea  ·  Feb 3, 2023

3. Ability to change line 1 and line 2 on Polycom Deskphone

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Allan Roy shared this idea  ·  Feb 3, 2023

4. Detailed call reports and tagging

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Video Call between Polycom CCX 700 and Polycom VVX 601

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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6. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   655 votes

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   Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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7. Shared SMS were multiple users can receive and send SMS on specific number

   1,351 votes

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

8. Send Fax to multiple extension/recipient

   78 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Forward SMS to External Phone Number

   15 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Automatic text forwarding

    42 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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11. Option to shorten the RC Webinar Invitation Link

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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