← RingCentral Ideas

Settings and activity

11 results found

  1. Read Only QoS dashboard that can be access through a link on customer Intranet page

    2 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Shanequa supported this idea  · 

  2. Future Date/Time Performance Subscriptions

    5 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Hourly Report on Analytics

    8 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. RingCentral Analytics - Share and collaborate on saved reports

    32 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  5. Please add the ability to turn off the user added initial email every time you add a user.

    23 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Desk Phone and Desktop application Sync

    93 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Adjust how missed calls are categorized for group calls

    473 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  8. ENABLING COMPANY DIRECTORY SETTINGS

    6 votes
    Needs More Information  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    570 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    An error occurred while saving the comment
    Shanequa commented  · 

    A report or something available within Analytics to see which users have been on DND and for how long they were i.e duration.

    An error occurred while saving the comment
    Shanequa commented  · 

    Allow Admins to set a default on how long users can be on DND for before the system auto takes it off

  10. Holiday/Night Button

    83 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Email Notification for all Incidences (Service Down)

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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