← RingCentral Ideas

Settings and activity

11 results found

  1. Read Only QoS dashboard that can be access through a link on customer Intranet page

    2 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Shanequa supported this idea  · 

  2. Future Date/Time Performance Subscriptions

    5 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  3. Hourly Report on Analytics

    8 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  4. RingCentral Analytics - Share and collaborate on saved reports

    33 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  5. Please add the ability to turn off the user added initial email every time you add a user.

    23 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  6. Desk Phone and Desktop application Sync

    98 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  7. Adjust how missed calls are categorized for group calls

    474 votes
    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  8. ENABLING COMPANY DIRECTORY SETTINGS

    6 votes
    Needs More Information  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  9. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    584 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Shanequa commented  · 

    A report or something available within Analytics to see which users have been on DND and for how long they were i.e duration.

    An error occurred while saving the comment
    Shanequa commented  · 

    Allow Admins to set a default on how long users can be on DND for before the system auto takes it off

  10. Holiday/Night Button

    84 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  11. Email Notification for all Incidences (Service Down)

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?