Settings and activity

123 results found

1. Option to disable/remove the verbiage such as OPT-OUT from MMS

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Sep 24, 2025

2. Remove Automatic check on "Add opt-out message" when sending SMS

   42 votes

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   New  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Sep 24, 2025

3. Receive missed call notification for delegated calls

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Sep 12, 2025

4. Add "Missed Call" handling to Delegate Line Groups

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Sep 12, 2025

5. Have 911 call information on the Analytics page

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Sep 10, 2025

6. Analytics regarding Text Messaging/SMS

   33 votes

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   4 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Aug 19, 2025

7. Analytics report for SMS and Fax

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Aug 19, 2025

8. Meeting Recording Consent

   5 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Aug 1, 2025

9. Allow 911 notifications to be tied to specific Call Queues or Sites\Markets\Regions

   16 votes

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   0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Jul 31, 2025

10. Sync Real-Time Dashboard Edits After Sharing

    19 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Jul 25, 2025

11. change button shape and placement

    22 votes

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    Planned  ·  3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Jul 23, 2025

12. Add the ability to see Online/Offine Status of Hard Phones through the User List Download In ServiceWeb(Excel & PDF)

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Jul 14, 2025

13. handset information, mac address, status information (Online/Offline) export with user data

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Jul 14, 2025

14. Admin Portal alert if a phone is offline

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Jul 14, 2025

15. RC APP Status when on Webinar

    12 votes

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    1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Jul 8, 2025

16. Contact Center Agent Calls Ringing Cell Phone App

    52 votes

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    0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Jul 1, 2025

17. File Transfer Using Message in the Ring Central Application

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Jun 30, 2025

18. Cost Centers built in RCX

    37 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Jun 12, 2025

19. Add country hierarchy for reporting

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    8 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Jun 5, 2025

20. Pull Login and log out reports

    19 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  May 28, 2025