Settings and activity

102 results found

1. Have a report which shows all uses who have a divert on their phone

   32 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Feb 3, 2025

2. Permanently minimize the AI Notes and Transcript box

   85 votes

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   20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

   Jordan Nissen supported this idea  ·  Jan 10, 2025

3. Allow for custom Dial by Name greeting.

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Jan 7, 2025

4. Block the ability to transfer calls from one site to another site

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Jan 6, 2025

5. Disable DTMF Codes/Shortcuts

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Jul 3, 2024

6. Allow Administrator to disable "Auto-answer call" feature

   100 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Jun 11, 2024

7. Daily Filter in Dashboards

   8 votes

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   1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  May 30, 2024

8. Nice in Contact Call Analytics

   23 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  May 24, 2024

9. Upvoting System for Questions in Team Chats

   6 votes

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   0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  May 14, 2024

10. Having the ability to search contacts via company name using RingCentral Unified app

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  May 14, 2024

11. Forward caller id from Parking Lot

    30 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  May 7, 2024

12. Include "Microphone" and "Speaker" in MOS call card for phone calls

    15 votes

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    1 comment  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Apr 30, 2024

13. Reports to be edited by others

    20 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Apr 23, 2024

14. Voicemail Setting Permission for custom role

    36 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Apr 22, 2024

15. License Limit

    12 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Mar 29, 2024

16. Disable GIF in SMS for RC mobile app

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    7 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Mar 20, 2024

17. Add AWAY Option for chat

    41 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Mar 4, 2024

18. Give admins not just the system mailbox the ability to delete disabled users in service web that were deleted in active directory

    11 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Mar 4, 2024

19. Retain and Assign Site to Inventory Numbers

    38 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. OSH Option to only allow 1 live contact method at a time

    23 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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