Settings and activity

33 results found

1. RCX RT Dashboard to Show Individual Caller Hold/Wait Time

   10 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Edith shared this idea  ·  Nov 20, 2024

2. Allow Admins to Enable HD Video for their Users

   4 votes

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Nov 20, 2024

3. User Status on Exported Performance Reports

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Sep 18, 2024

4. Generate a report on a date range but only on specific time of the day

   45 votes

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   7 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Sep 18, 2024

5. Simple Temporary password

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Aug 5, 2024
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   Edith commented  ·  Aug 5, 2024  ·  Edit…  ·  Delete…

   Add An option that will indicate a Temporary password.

   Save Submitting...

6. Read-only role or permission to view the whole account.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Jun 19, 2024

7. New Layout Should Also Include Timestamps of Call Logs

   5 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Apr 8, 2024

8. RingCentral Analytics - Share and collaborate on saved reports

   39 votes

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   Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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9. Mute incoming call notifications while currently on a call

   575 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

10. Shared SMS were multiple users can receive and send SMS on specific number

    1,357 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

11. Auto Text Replies After Hours

    25 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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12. Use the app in conjunction with a physical phone

    160 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This feature is currently in open beta and available for all!

13. Granular Permission for Employee Unlock

    14 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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