Settings and activity
19 results found
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13 votes
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5 votes
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2 votes
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5 votes
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24 votes
RingSense now supports the ability to rename your implicit team names. See more details here
Pierre supported this idea ·
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13 votes
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2 votes
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18 votes
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10 votes
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5 votes
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Pierre shared this idea ·
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8 votes
Once you configured a view by setting one or more filters to capture your criteria for calls of interest, you can configure daily, weekly or monthly notifications to get notified when new calls match your criteria.
Pierre shared this idea ·
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34 votes
Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.
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60 votes
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57 votes
Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.
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8 votes
RingSense has added support to assign scorecards to specific teams; call types; duration; source etc. These filters can be used for precise targeting of a scorecard.
You can find the details in the release notes - https://support.ringcentral.com/release-notes/ringsense.html
and the support website - https://support.ringcentral.com/article-v2/Creating-and-managing-scorecards-in-RingSense.html?brand=RingCentral&product=RingSense&language=en_US
Additionally, you can see the criteria while creating a new scorecard or editing an existing one as shown in the attached screenshot
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3 votes
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51 votes
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2 votes
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16 votes