Settings and activity

159 results found

1. Audit Trail Scheduled Reporting

   11 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Mark Lawrence supported this idea  ·  Jul 19, 2024

2. enhancement on the robocall mitigation feature

   45 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jul 19, 2024

3. Press a key/button and call routes directly to that call queue's specified voicemail

   19 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jul 13, 2024

4. Stop Super Admins to enable the check box "Message Tab Shown in Main Navigation"

   2 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jul 13, 2024

5. Allow customers to self-service set up CCRN's in Service Web

   3 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jul 10, 2024

6. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jul 9, 2024

7. Admin Portal User Activation without Email Dependency

   18 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jul 8, 2024

8. Report that shows user Call Recording Status & Permissions

   5 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jul 4, 2024

9. Bulk upload for hotdesking

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jul 4, 2024

10. retrieve the settings if the user was deleted accidentally.

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jul 3, 2024

11. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    42 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jul 3, 2024

12. Presence sync bidirectional visual delay

    34 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jul 1, 2024

13. SMS - Automatic Reply/ Out of Office Message

    23 votes

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    4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 27, 2024

14. Stop calls from coming when you are already in a call queue call

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 27, 2024

15. Feature Request: Super Admin Self-Service Contact Center Routing Change

    23 votes

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    2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 26, 2024

16. Ability to allow a third-party member to listen to call recordings without sharing the recordings.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 24, 2024

17. Internal Call Only for Contact Center

    5 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 24, 2024

18. admin to change profile picture

    11 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 21, 2024

19. Apply Key Template for limited extension

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 20, 2024

20. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

    34 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 18, 2024