Settings and activity

155 results found

1. Engage Voice Call Recording

   6 votes

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   Needs More Information  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Mar 4, 2024

2. Suppress notifications to users when template changes are made or pushed

   25 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Improve "Security Notice from RingCentral" Emails

   45 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Call Wrap Up time set to 2 and 4 minutes

   24 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Increase After call wrap-up time

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Upload a video to texts (currently limited by size allowed in upload of MB)

   6 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Forward a voicemail to a call queue voicemail

   53 votes

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   Future Consideration  ·  14 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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8. Allowing users to select group SMS recipient from the contact list instead of typing the phone number/name

   2 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Shared SMS were multiple users can receive and send SMS on specific number

   1,444 votes

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   Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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10. Roles and Permissions Report

    5 votes

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    0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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11. Masking Customer's number while making phone calls

    4 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Activity Logs capture - RingCentral Desktop/Mobile App

    15 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. The ability to disable ECM (Error correction mode)

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. To be able to see and listen to other users' call recording as a Super Admin extension on the mobile app

    11 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Security feature, Ability to enter a code before dial out from deskphones

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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