Settings and activity

19 results found

1. UC Voicemail should have AI capabilities

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tyler shared this idea  ·  Oct 3, 2025

2. Allow Use of any Number as Caller ID by Any User from Any Site

   40 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tyler supported this idea  ·  Sep 24, 2025

3. Allow a custom rule to change call handling between internal and external calls

   20 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tyler supported this idea  ·  Sep 24, 2025

4. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

   30 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Tyler supported this idea  ·  Sep 24, 2025

5. entering a phone number with alphabetic characters in the app should resolve to a telephone number

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   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tyler supported this idea  ·  Sep 8, 2025

6. Allow Blocking Outbound Calls by Number

   164 votes

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   Under Review  ·  30 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Tyler supported this idea  ·  May 14, 2025

7. Timeout feature in IVR Menu

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tyler supported this idea  ·  Jan 27, 2025

8. Company Cloud Recording File List

   4 votes

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Tyler supported this idea  ·  May 6, 2024

9. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   646 votes

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   Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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10. Simple transfer of iPhone contacts to RingCentral app

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. The RC mobile app should have a Wi-Fi only option

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Zero Out to be based on individual users instead of on company level.

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Message-Only Extensions should have a schedule

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. More efficient way to transfer to VM using the phone

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Maximum caller wait time in queue should include 45 secs

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Configuring Dial-By-Name Directory Extensions at the Site Level

    65 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Include SMS on export data fields

    69 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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18. A Site's Custom Answering Rule should have the option to route calls to an External Number

    10 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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19. When a user's email is changed, it should also change the voicemail to email notification

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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