Settings and activity

22 results found

1. Preserve Agents’ extension as Caller ID for Internal Calls

   6 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Devie shared this idea  ·  Sep 17, 2025

2. Local bucket/connect based RingCX analytics report

   7 votes

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   New  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Devie supported this idea  ·  Aug 12, 2025

3. Auto Log Off an Agent feature

   7 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Devie supported this idea  ·  Aug 12, 2025

4. Option to Select Designated Caller ID for Outbound Calls in RingCx SPOG

   8 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Devie supported this idea  ·  Jul 31, 2025

5. Sync RingCentral Desktop Application With RingCX

   279 votes

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   Planned  ·  21 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Devie commented  ·  Jul 29, 2025  ·  Edit…  ·  Delete…

   Requesting account: Eminence Organic Skin Care

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   Devie supported this idea  ·  Jul 29, 2025

6. message data export

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Devie supported this idea  ·  Jul 9, 2025

7. Mobile app as endpoint of RingCX

   25 votes

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   Under Review  ·  3 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Devie supported this idea  ·  Jul 2, 2025

8. desk phone label name

   5 votes

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   New  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Devie commented  ·  Jun 27, 2025  ·  Edit…  ·  Delete…

   Requesting customer- Central Oregon Radiology Associates
   bulk configuration option within RingCentral to update the display on the Yealink deskhones.

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   Devie supported this idea  ·  Jun 27, 2025

9. Extend RingCX Call History View to 30 Days

   16 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Devie supported this idea  ·  Jun 10, 2025

10. Configure Avaya J179 for more than 3-way conference calling.

    19 votes

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    New  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Devie supported this idea  ·  May 2, 2025
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    Devie commented  ·  May 2, 2025  ·  Edit…  ·  Delete…

    Requesting account - Asian Pacific Health Care Venture, Inc.

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11. Reporting on Numbers Associated with a TCR Campaign

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Devie supported this idea  ·  Mar 6, 2025

12. Enable SMS for UK numbers

    109 votes

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    Future Consideration  ·  35 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Devie supported this idea  ·  Apr 15, 2024

13. Add The Ability To Send An Email For Answered Calls

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Devie supported this idea  ·  Apr 5, 2024

14. ACO Contact Center Voice chrome ext built.

    4 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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15. Option to turn off Citrix Optimization by Default

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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16. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

    19 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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17. Bulk Enable Users after Locked out by fail login attempts

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Needs to have all of their fax extensions to be removed from their entire company's RC app chatroom

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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19. Force Logout User from RC App

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    78 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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