← RingCentral Ideas

Settings and activity

7 results found

  1. Voicemail notification showing the name on the contacts

    6 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Edward commented  · 

    This also applies to the missed call notifications. Would be very handy to have the contact name as well as the phone number.

    Edward supported this idea  · 

  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    569 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Edward commented  · 

    Having to monitor this through the audit trail is a pain.

    Edward supported this idea  · 

  3. Add "Ask First' Feature to HubSpot Plug In

    4 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  4. Edit/Modify fields in Hubspot softphone

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  5. Syncing HubSpot RC Chrome extension to RC desktop app directory

    3 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  6. Hubspot Extension - Edit Ringtone & Ringtone Volume

    18 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  7. Hubspot Conversational Intelligence

    8 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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