Settings and activity

174 results found

1. Ability to filter the number added in route properties for all workflows

   10 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Nov 26, 2025

2. Filter receive SMS/ MMS to automatically block unwanted messages.

   8 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Nov 10, 2025

3. Distinguish direct call vs queue call, and internal # from external #

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Nov 3, 2025

4. Ability to Schedule Text Messages

   242 votes

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   49 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

   Harvie supported this idea  ·  Oct 31, 2025

5. Turn OFF Faxing on the Main Company Number

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jun 24, 2025

6. main company number to be fax only

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jun 24, 2025

7. Bulk update for back image

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jun 3, 2025

8. Bulk Update Username/password of desk phone

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jun 3, 2025

9. Shared Fax on different credentials

   28 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  May 21, 2025

10. enhancement on the robocall mitigation feature

    38 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 16, 2025

11. Zendesk ticket

    1 vote

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Harvie shared this idea  ·  May 15, 2025

12. Allow multiple supervisors to monitor a call simultaneously

    67 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 5, 2025

13. Enable Multiple Group Managers

    21 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 5, 2025

14. Admin Portal User Activation without Email Dependency

    15 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Apr 23, 2025

15. Report Tool for AI Notes

    16 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Apr 17, 2025

16. RC for Salesforce - AI Notes

    27 votes

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    New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Apr 17, 2025

17. request to send SMS to a call queue

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Apr 15, 2025

18. call recording to be in one file for merged/transferred calls

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 31, 2025

19. 1 Number (RingEx License) assigned to 2 desk phones

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 27, 2025

20. Block a range of phone numbers

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 18, 2025