Settings and activity

135 results found

1. ability to recieve fax directly to the email without assigning a user extension as the operator

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 6, 2025

2. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 6, 2025

3. Change Voicemail PIN

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 3, 2025

4. Move a Report and Subscription to another user

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 3, 2025

5. Enable AI transcription on Desk phone

   30 votes

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   Planned  ·  6 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Dec 30, 2024

6. Allow Visibility to see which templates are assigned to a user

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Dec 23, 2024

7. Group Owned Inbound Fax Only Phone Numbers

   18 votes

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   Future Consideration  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Dec 20, 2024

8. Add Inbound Fax Analytics

   19 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Dec 19, 2024

9. Remove or restrict option to choose "invisible" status

   15 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Dec 17, 2024

10. Remove SMS Icon in Mobile App

    3 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 12, 2024

11. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    39 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 12, 2024

12. Auto Text from IVR menu

    5 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 11, 2024

13. wanted to have options for the transfer the call for the 2 participant that she merged call

    3 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 6, 2024

14. Substitute Caller ID for SMS

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 5, 2024

15. Allow SMS Outbound Caller ID Change

    37 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 5, 2024

16. Allow Custom Rule templates to be applied at the Site/IVR side.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Nov 26, 2024

17. Disable internal calls for some users

    10 votes

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    Needs More Information  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Nov 26, 2024

18. Better default IVR voice

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Nov 25, 2024

19. To have an Admin Portal setting that allows setting a unified SIP password for multiple devices automatically,

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Nov 19, 2024

20. Setting in admin portal to mass provision desk phones

    6 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Nov 18, 2024