← RingCentral Ideas

Settings and activity

89 results found

  1. Notifications of failed SMS/MMS for the receiving carrier

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  2. Extend the duration of data retention

    15 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  3. Multi-tenant sites

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  4. Change Phone number location without changing the number

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  5. Increase the Lines For Pick up Setting & Member in a call queue Increase from 25 to 50 or more.....

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  6. Increase Maximum Callers from 25 in the Call queue

    8 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  7. Filter receive SMS/ MMS to automatically block unwanted messages.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  8. Automatically save customer information and Add as contact

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  9. IVR Routing: Return Call to Dialed Number When Keypress is Selected in IVR

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  10. Preview of new chat and SMS sent to email

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  11. Allow SMS Outbound Caller ID Change

    47 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  12. Increase conference call limit to more than 4 participants in desk phone

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  13. Voicemail Response Time Limit

    11 votes
    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  14. Email sent for a call recording transcription and the audio file attach to email

    3 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  15. Email sent for a call recording transcription and the audio file attach to email

    3 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  16. Assign Call Delegation Assistants or Delegates on a user extension that is part of the call queue

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  17. Increase Company contact limit

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  18. Access Analytics Reports and Call Queue Admin without changing the role and permission

    7 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  19. Toll free to Digital Line

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  20. Retain the main number as SMS outbound caller id.

    35 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 
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