Increase Maximum Callers from 25 in the Call queue
-client wants to increase the maximum amount callers that could call their Call Queues to 50-current maximum for Callers is at 25
6
votes
Franz Ferrey
shared this idea
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Gianelle
commented
We would like to request an update to increase the maximum number of callers allowed in the queue. Currently, we have to create multiple overflow queues due to the 25-caller limit, which impacts our reporting accuracy.
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ROXANNE
commented
Increase account of callers in the queue from 25 callers to 50 callers.
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Khadra
commented
Currently there is a limit of 15 allowed to be call queue managers. Increase or eliminate the limit.