← RingCentral Ideas

Settings and activity

82 results found

  1. Automatically save customer information and Add as contact

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  2. IVR Routing: Return Call to Dialed Number When Keypress is Selected in IVR

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  3. Preview of new chat and SMS sent to email

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  4. Allow SMS Outbound Caller ID Change

    46 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  5. Increase conference call limit to more than 4 participants in desk phone

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  6. Voicemail Response Time Limit

    11 votes
    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  7. Email sent for a call recording transcription and the audio file attach to email

    3 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  8. Email sent for a call recording transcription and the audio file attach to email

    3 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  9. Assign Call Delegation Assistants or Delegates on a user extension that is part of the call queue

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  10. Increase Company contact limit

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  11. Access Analytics Reports and Call Queue Admin without changing the role and permission

    7 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  12. Toll free to Digital Line

    7 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  13. Retain the main number as SMS outbound caller id.

    34 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  14. ability to disable call recording

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  15. Make blacklisted international phone numbers easier for admins to identify

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  16. Global RingEX: Philippines to be assigned as Company Main Number

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » International  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  17. Remove chat tab on MS Teams for RingCentral

    2 votes
    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  18. RingCentral App for Apple Watch

    40 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  19. Use BlueBeam Revu as default PDF viewer within RC app

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Arcel supported this idea  · 

  20. Disable "AI is taking notes" when on call

    137 votes
    34 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Arcel supported this idea  · 
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