Settings and activity

172 results found

1. Add ability to allow a user to view another user's text message

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Kathryn supported this idea  ·  Sep 5, 2024

2. Analytics - ability to add calls routed to message only extension or announcement only extension.

   38 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Sep 4, 2024

3. increase the hold and park times for public and private to 12 hours

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Sep 4, 2024

4. download ringcentral app using m3 chip

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Kathryn shared this idea  ·  Sep 3, 2024

5. Ability to change the city location of a phone number

   23 votes

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   5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 30, 2024

6. Number change georaphical location

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 30, 2024

7. Forward faxes to a external number

   30 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 29, 2024

8. Integrated Company Directory Should Be Automatically Synced with Deskphones's Directory

   10 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 29, 2024

9. Custom Rule for SMS Recipient

   6 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 29, 2024

10. Screen only external calls

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Aug 29, 2024

11. SMS Auto-Forwarding

    92 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Aug 28, 2024

12. Forward SMS to External Phone Number

    15 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Aug 28, 2024

13. customer wanted to turn off the advance settings for messaging notification

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Kathryn shared this idea  ·  Aug 26, 2024

14. Automatic Feature for Enabling Automatic Call Recording for Users

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Aug 20, 2024

15. send an emergency notification to all our employees that would interrupt any call with a message

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Aug 15, 2024

16. Copy Custom Answering Rules to other Sites

    30 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Currently planning and under development. No specific release date available yet.
    Kathryn supported this idea  ·  Aug 8, 2024

17. Enable syncing of contact/address book across all users

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    128 votes

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    28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

    Kathryn supported this idea  ·  Aug 6, 2024

18. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    133 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Aug 6, 2024

19. Only allow users to log in using their Google accounts

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Kathryn shared this idea  ·  Aug 5, 2024

20. Filter tasks in the sidebar

    12 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Jul 30, 2024