Settings and activity

16 results found

1. Yealink Softkey Programming Should Be Available in the Admin Portal

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jam supported this idea  ·  Sep 13, 2024

2. Call Log Sync from RingCentral Mobile App to Salesforce

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Call Monitoring an extension indefinitely, through all calls/call attempts. -Not just one call at a time...

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Adding Contacts to a Video Call directly from a contact list

   2 votes

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   0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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5. Identify that a Call Has Been Forwarded to Recipient

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Forward Specified caller ID to external number from call group

   7 votes

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   Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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7. Do not push app updates before repo updated

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Ability to retrieve sent fax messages beyond 90 days

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Ability to set an alternate destination when no agents are available in a Call Queue

   3 votes

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   0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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10. Download Voicemail Recordings from Admin Portal

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jam supported this idea  ·  Aug 5, 2024

11. Allow text messages with email address under new SMS policy

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jam supported this idea  ·  Jul 22, 2024

12. Fax duration

    4 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jam supported this idea  ·  Jul 18, 2024

13. Be able to retrieve a call that was transferred

    9 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

    42 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jam supported this idea  ·  Jul 3, 2024

15. Fax transmission notification to include copy of fax.

    65 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jam commented  ·  May 30, 2024  ·  Edit…  ·  Delete…

    Customer would like to be notified if the fax is failed and with its attachment. Customer would like to see the attachment even if the fax delivery failed.

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16. GPS location tracking

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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