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← RingCentral Ideas

Settings and activity

41 results found

  1. Outbound Automatic Voicemail Drop

    272 votes

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    Future Consideration  ·  55 comments  ·  Phone & Messaging » Other  ·  Admin →
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  2. Pre-recorded message to leave customers when calling out!

    35 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Seen Messages in RC app

    24 votes

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    8 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. RingCentral App Access for shared lines extension

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  5. Ability to log in to the App/Admin Portal without asking for log in confirmation via email

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jam shared this idea  · 

  6. Login to RingCentral App without email activation

    4 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. block spam / special numbers from sending me an MMS or SMS

    39 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  8. download list of block numbers

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  10. Super Admin should be able to access voicemail recordings using the Call log report

    12 votes

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    0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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  11. Super Admin Can View any Message/FAX/Voicemail

    73 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. RingCentral for Outlook on MAC Devices

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. When the main company number was dialed it will ring first before the company greeting will be played.

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Show what number your customer is calling with customer number.

    8 votes

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    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Admin →
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  15. Increase Data Retention of Analytics

    114 votes

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    15 comments  ·  Analytics & Reporting » LOB  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.


    In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.


    Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US


  16. Disable Call recording announcement

    71 votes

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    New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. CNAM feature for Canada

    116 votes

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    Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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  18. Recover call recordings for past 90 days

    112 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. No access or no permission to login if they are outside the office network

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  20. Out of office auto reply to text messages

    118 votes

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    Planned  ·  21 comments  ·  Phone & Messaging » Application  ·  Admin →
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