← RingCentral Ideas

Settings and activity

38 results found

  1. RingCentral App Access for shared lines extension

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  2. Ability to log in to the App/Admin Portal without asking for log in confirmation via email

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jam shared this idea  · 

  3. Login to RingCentral App without email activation

    3 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. block spam / special numbers from sending me an MMS or SMS

    25 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  5. download list of block numbers

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Shared SMS were multiple users can receive and send SMS on specific number

    726 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  7. Super Admin should be able to access voicemail recordings using the Call log report

    9 votes
    0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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  8. Super Admin Can View any Message/FAX/Voicemail

    60 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. RingCentral for Outlook on MAC Devices

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. When the main company number was dialed it will ring first before the company greeting will be played.

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Show what number your customer is calling with customer number.

    8 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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  12. Need Reports Greater than 6 months, Need one year

    44 votes
    Planned  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  13. Disable Call recording announcement

    46 votes
    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. CNAM feature for Canada

    85 votes
    Under Review  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  15. Recover call recordings for past 90 days

    73 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. No access or no permission to login if they are outside the office network

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  17. Out of office auto reply to text messages

    113 votes
    Planned  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Hubspot Contacts sync with RC App contacts

    4 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  19. SMS Retention from 5,000 to 100,000 or One year

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jam supported this idea  · 

  20. Call waiting to apply on call queue members.

    70 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jam supported this idea  · 
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