Settings and activity

25 results found

1. CNAM feature for Canada

   44 votes

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   Under Review  ·  10 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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2. Recover call recordings for past 90 days

   51 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. No access or no permission to login if they are outside the office network

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Out of office auto reply to text messages

   107 votes

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   Planned  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Hubspot Contacts sync with RC App contacts

   3 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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6. SMS Retention from 5,000 to 100,000 or One year

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jam supported this idea  ·  Oct 22, 2024

7. Call waiting to apply on call queue members.

   65 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jam supported this idea  ·  Oct 9, 2024

8. Assign a ringtone to a number or group

   27 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jam supported this idea  ·  Sep 27, 2024

9. Add another option to "Maximum Wait Time is Reached, send caller to"

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Yealink Softkey Programming Should Be Available in the Admin Portal

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jam supported this idea  ·  Sep 13, 2024

11. Call Log Sync from RingCentral Mobile App to Salesforce

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Call Monitoring an extension indefinitely, through all calls/call attempts. -Not just one call at a time...

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Invite from contacts. Select the contact and it calls them to join.

    3 votes

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    Planned  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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14. Identify that a Call Has Been Forwarded to Recipient

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Forward Specified caller ID to external number from call group

    7 votes

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    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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16. Do not push app updates before repo updated

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Ability to retrieve sent fax messages beyond 90 days

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Ability to set an alternate destination when no agents are available in a Call Queue

    3 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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19. Download Voicemail Recordings from Admin Portal

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jam supported this idea  ·  Aug 5, 2024

20. Allow text messages with email address under new SMS policy

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jam supported this idea  ·  Jul 22, 2024