Settings and activity

63 results found

1. Ability to revoke user sessions/force users to be signed out of apps

   43 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Lorma supported this idea  ·  Sep 4, 2025

2. Roles by Department

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Aug 14, 2025

3. Forward to AI Receptionist from any other extensions

   11 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Aug 8, 2025

4. Manual Opt-Out option for SMS in the RingCentral app

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Jul 31, 2025

5. Auto Reply Ability for User's SMS with Specific Information

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Jul 29, 2025

6. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   145 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Jul 24, 2025

7. Option to re-route the call from announcement only extension to IVR Menu

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Jun 26, 2025

8. Enable background music on speakerphone activation on desk phones

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Lorma shared this idea  ·  Jun 18, 2025

9. Use fingerprint or face id to login on phones

   27 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  May 30, 2025

10. Spanish language support with AI Recptionist

    16 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 30, 2025

11. Disable RC app status of DND for non admin.

    17 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 21, 2025

12. SMS usage of main RC number to be available for all users

    73 votes

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    Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 16, 2025

13. To be on available status in the queue without logging in to the app/deskphone so we can forward the call to the external number

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 16, 2025

14. Robocall Reporting

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 16, 2025

15. Google Calendar Appointment booking

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Lorma supported this idea  ·  May 8, 2025

16. Incoming calls should play a ringtone when the Poly desk phone is on an active call

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lorma shared this idea  ·  May 8, 2025

17. When receiving multiple calls on desk phone, have it ring/beep with audio

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 8, 2025

18. Allow multiple users to respond to the main number texts

    156 votes

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    Planned  ·  21 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 7, 2025

19. Retrieved data for a deleted user extension

    35 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 6, 2025

20. Allow remote control using app.ringcentral.com and mobile apps

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Apr 24, 2025