Settings and activity
13 results found
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28 votes
Dave
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6 votesDave
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9 votesDave
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6 votesDave
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8 votesDave
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94 votes
An error occurred while saving the comment Dave
commented
I manage RC for a healthcare organization. In the event of a code blue (patient in critical condition or requires resuscitation) we need to page at least 100 phones. In some circumstances this can be literally a life or death feature. If bandwidth is the limitation maybe implement an on prem agent to receive and pass on the page. It would also be nice if the app and Teams plug-in could receive pages.
Dave
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129 votesDave
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199 votesDave
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240 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
Dave
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796 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!
To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.
Thank you!
Dave
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35 votesDave
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137 votesDave
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38 votesDave
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Many companies are trying to do away with antiquated desk phones. Until RingCentral apps (all of them) can receive a page we will be stuck with desk phones consuming a license, taking up space, and gathering dust just to hear a page.