Settings and activity
9 results found
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1 vote
Keri
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82 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.htmlAn error occurred while saving the comment Keri
supported this idea
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22 votes
An error occurred while saving the comment Keri
commented
We would like our agents to be logged in to the call queue at all times, we don't need the toggle if this is the case. We would utilize the Do Not Disturb for when they're on their breaks or in meetings and when they leave for the day.
Keri
supported this idea
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40 votesUnder Review ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.Keri
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17 votesKeri
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24 votesKeri
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520 votesKeri
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28 votesKeri
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19 votesKeri
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It does not look like this has been implemented in the current version of the desktop app, 24.3.302.12076 Windows (x64). This would be extremely helpful in saving our employee's time if implemented again.