Settings and activity

19 results found

1. Call Queue: Simultaneous | Add more than 50 members

   62 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   GTG supported this idea  ·  Jan 23, 2026

2. Allow all users to use texting system with the company phone number

   26 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   GTG supported this idea  ·  Nov 18, 2025

3. Call queue texting

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   GTG supported this idea  ·  Nov 18, 2025

4. Ringcentral Texting Report

   4 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   GTG supported this idea  ·  Nov 18, 2025

5. Multiple recipient for faxes and SMS

   253 votes

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   Under Review  ·  42 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   GTG supported this idea  ·  Nov 3, 2025

6. Shared Fax with Designated Inboxes

   3 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   GTG supported this idea  ·  Nov 3, 2025

7. See "Do Not Disturb" status (from Hard Phones) remotely

   13 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   GTG supported this idea  ·  Oct 21, 2025

8. Set change timer on status 'do not disturb' back to 'available'

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   GTG supported this idea  ·  Oct 21, 2025

9. To be able to view how many hours does a user spend on Do not disturb

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   GTG supported this idea  ·  Oct 21, 2025

10. Allow Infinite Call Looping in Call Queue

    24 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    GTG supported this idea  ·  Oct 3, 2025

11. Ability to auto populate the fax Cover Page Info to a customized cover page

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    GTG supported this idea  ·  Sep 10, 2025

12. Paging Group Device to Receive Page increase to 65 Devices

    45 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    GTG commented  ·  Sep 10, 2025  ·  Edit…  ·  Delete…

    We need the ability to page all phones at once in case of an emergency, such as a lockdown or active shooter situation, so everyone can be notified immediately.

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    GTG supported this idea  ·  Sep 10, 2025

13. Custom Answering Rule: Add Recurring Events for Holidays

    31 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    GTG supported this idea  ·  Sep 2, 2025

14. Add more Calendar and Holiday options for Custom Answering Rules

    20 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    GTG supported this idea  ·  Sep 2, 2025

15. Reoccurring Holiday setting

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    GTG commented  ·  Sep 2, 2025  ·  Edit…  ·  Delete…

    We need the ability to set up recurring special rules, especially for holidays. Creating custom dates for existing rules is cumbersome, and it would be much easier if we could apply recurring rules on a yearly basis for holidays.

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    GTG supported this idea  ·  Sep 2, 2025

16. Remove or restrict option to choose "invisible" status

    22 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    GTG commented  ·  Jun 2, 2025  ·  Edit…  ·  Delete…

    need help in enabling this feature please.

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    GTG supported this idea  ·  Jun 2, 2025

17. Ability to retrieve deleted calls

    30 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Shared SMS were multiple users can receive and send SMS on specific number

    1,355 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    GTG supported this idea  ·  Oct 18, 2024

19. SMS usage of main RC number to be available for all users

    72 votes

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    Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    GTG supported this idea  ·  Oct 18, 2024