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Remove or restrict option to choose "invisible" status

Remove or restrict option to choose "invisible" status

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Rinny Dela Cruz shared this idea  ·   ·  Report…  ·  Admin →
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  • Cottrel commented  ·   ·  Report

    Involuntary invisible status due to inactivity has caused users to miss important calls. it appears to our receptionist and other employees that the user is not available when in fact they are. Please either give us the ability to disable the invisible status option or expand time frame before Ring Central automatically changes the user to invisible.

  • GTG commented  ·   ·  Report

    need help in enabling this feature please.

  • Jon commented  ·   ·  Report

    Users are able to change the status to invisible. Critical.

  • Alexandre commented  ·   ·  Report

    The head office in their desktop app, sees employee invisible while they are available. When their mobile phone fall in standby mode.

    Need to fix ASAP

  • Paul commented  ·   ·  Report

    This is critical,

    Users can simply change the status to invisible. Very critical.

  • Armin commented  ·   ·  Report

    Highly important, admins or supervisors are unable to monitor who is in the office/on call/away and etc..
    User can simply change the status to invisible. Very critical.