Settings and activity
8 results found
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31 votes
Recon
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17 votesRecon
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3 votes
An error occurred while saving the comment Recon
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21 votes
An error occurred while saving the comment Recon
commented
need help in enabling this feature please.
Recon
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29 votes
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795 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!
To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.
Thank you!
Recon
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382 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple usersRecon
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61 votesRecon
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We need the ability to set up recurring special rules, especially for holidays. Creating custom dates for existing rules is cumbersome, and it would be much easier if we could apply recurring rules on a yearly basis for holidays.