Settings and activity

19 results found

1. Allow all users to use texting system with the company phone number

   26 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Recon supported this idea  ·  Nov 18, 2025

2. Call queue texting

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Recon supported this idea  ·  Nov 18, 2025

3. Ringcentral Texting Report

   4 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Recon supported this idea  ·  Nov 18, 2025

4. Multiple recipient for faxes and SMS

   239 votes

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   Under Review  ·  37 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Recon supported this idea  ·  Nov 3, 2025

5. Shared Fax with Designated Inboxes

   3 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Recon supported this idea  ·  Nov 3, 2025

6. See "Do Not Disturb" status (from Hard Phones) remotely

   13 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Recon supported this idea  ·  Oct 21, 2025

7. Set change timer on status 'do not disturb' back to 'available'

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Recon supported this idea  ·  Oct 21, 2025

8. To be able to view how many hours does a user spend on Do not disturb

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Recon supported this idea  ·  Oct 21, 2025

9. Allow Infinite Call Looping in Call Queue

   23 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Recon supported this idea  ·  Oct 3, 2025

10. Call Queue: Simultaneous | Add more than 50 members

    42 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Recon supported this idea  ·  Oct 3, 2025

11. Ability to auto populate the fax Cover Page Info to a customized cover page

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Recon supported this idea  ·  Sep 10, 2025

12. Paging Group Device to Receive Page increase to 65 Devices

    39 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Recon commented  ·  Sep 10, 2025  ·  Edit…  ·  Delete…

    We need the ability to page all phones at once in case of an emergency, such as a lockdown or active shooter situation, so everyone can be notified immediately.

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    Recon supported this idea  ·  Sep 10, 2025

13. Custom Answering Rule: Add Recurring Events for Holidays

    31 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Recon supported this idea  ·  Sep 2, 2025

14. Add more Calendar and Holiday options for Custom Answering Rules

    18 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Recon supported this idea  ·  Sep 2, 2025

15. Reoccurring Holiday setting

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Recon commented  ·  Sep 2, 2025  ·  Edit…  ·  Delete…

    We need the ability to set up recurring special rules, especially for holidays. Creating custom dates for existing rules is cumbersome, and it would be much easier if we could apply recurring rules on a yearly basis for holidays.

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    Recon supported this idea  ·  Sep 2, 2025

16. Remove or restrict option to choose "invisible" status

    21 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Recon commented  ·  Jun 2, 2025  ·  Edit…  ·  Delete…

    need help in enabling this feature please.

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    Recon supported this idea  ·  Jun 2, 2025

17. Ability to retrieve deleted calls

    30 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Recon supported this idea  ·  Oct 18, 2024

19. SMS usage of main RC number to be available for all users

    66 votes

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    Future Consideration  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Recon supported this idea  ·  Oct 18, 2024