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Settings and activity

10 results found

  1. Ability to auto populate the fax Cover Page Info to a customized cover page

    21 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Recon supported this idea  · 

  2. Paging Group Device to Receive Page increase to 65 Devices

    38 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Recon commented  · 

    We need the ability to page all phones at once in case of an emergency, such as a lockdown or active shooter situation, so everyone can be notified immediately.

    Recon supported this idea  · 

  3. Custom Answering Rule: Add Recurring Events for Holidays

    31 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Add more Calendar and Holiday options for Custom Answering Rules

    17 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Recon supported this idea  · 

  5. Reoccurring Holiday setting

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Recon commented  · 

    We need the ability to set up recurring special rules, especially for holidays. Creating custom dates for existing rules is cumbersome, and it would be much easier if we could apply recurring rules on a yearly basis for holidays.

    Recon supported this idea  · 

  6. Remove or restrict option to choose "invisible" status

    21 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Recon commented  · 

    need help in enabling this feature please.

    Recon supported this idea  · 

  7. Ability to retrieve deleted calls

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Shared SMS were multiple users can receive and send SMS on specific number

    809 votes

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    168 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    Recon supported this idea  · 

  9. Text from the same main user number

    384 votes

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    67 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
    Recon supported this idea  · 

  10. SMS usage of main RC number to be available for all users

    61 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Recon supported this idea  ·